New energy industry trends are creating amazing opportunities, from advancements in customer-facing products and services, and growing use of electric vehicles, to clean energy technologies that fuel innovation and new revenue streams. Escalent knows the energy industry inside out. Through primary, secondary and syndicated research, consulting and implementation services, and advanced data analytics, we are so much more than an energy sector market research and analytics firm—we translate data into action to support the energy industry of the future.
Cogent Syndicated Research provides competitive intelligence with energy industry reports and advisory services that help energy utilities strengthen customer engagement by developing trusted brands and compelling products. Our syndicated studies provide top companies in the energy industry with the insights needed to transform their business. But they’re just the beginning of the energy market intelligence and value we deliver. It’s the consulting that helps you implement strategies that grow your business and brand.
Customer needs are changing as fast as the energy industry itself. Simply meeting service requirements is no longer enough to ensure customer satisfaction. Escalent provides energy and utility market research consulting and advanced data analytics to create actionable segments, build great CX programs, and understand the consumer journey so you can build customer loyalty and expand into additional revenue streams.
Show me moreA strong, trusted brand is foundational to establishing an energy company that will thrive in the future. As customers begin to have more than one choice for an energy provider, your brand must stand out. We help you manage your brand wisely, monitor it obsessively, and reveal opportunities to evolve it so you can future proof your most powerful asset.
Show me moreAs environmental consciousness and clean energy become increasingly important to consumers, customers want new products and solutions. With high-quality energy marketing intelligence to guide you, expanding your offerings to meet these needs is crucial to retaining customers and building loyalty. Leverage data-backed insights to discover new product opportunities, and to develop successful go-to-market strategies.
Show me moreGrowth in the retail energy market, deregulation, and new clean energy technologies are creating a competitive landscape for utilities where once there was none. It’s more important than ever for energy companies to know the ins and outs of their markets. We assess your market and turn competitive intelligence into actionable insights, helping you implement winning strategies in a disrupted environment.
Show me moreThis Earth Day, our energy expert dives into fresh data to uncover how utilities can better understand and meet customer expectations when it comes to environmental responsibility
In honor of Lineman Appreciation Day, we're highlighting powerful insights on how utilities can strengthen customer trust and boost brand reputation through effective outage communication
New research from Cogent Syndicated reveals that when utility companies make it easier for customers to interact with them, they see improvements in customer loyalty and brand trust
Escalent recognizes 40 utilities as the 2025 Easiest To Do Business With
Escalent launches a comprehensive behavioral science model powered by AI that produces better behavior change strategies faster.
Escalent recognizes 24 utilities as the 2024 Business Utility Customer Champions
